Choose the appropriate department below and send us an e-mail or call us with your questions:

Department

Secure Form

Phone Number

Member Services Department

Secure Message

(301) 933-9100 x298 or
(800) 368-0108 x298

Member Loans Department

Secure Message

(301) 933-9100 or
(800) 368-0108

Mortgage Department

Secure Message

(301) 933-9100 or
(800) 368-0108

Driver's Choice Express

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(301) 933-9100 x217

Human Resources

Secure Message

(301) 933-9100 or
(800) 368-0108

Business Product Inquiries

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(301) 933-9100 or
(800) 368-0108

Online Security
Secure Message
Web & Marketing Department
Secure Message
 
VISA Credit Card: Service
VISA Credit Card: Lost/Stolen
 
(866) 820-4939
(800) 449-7728
Lost/Stolen ATM/VISA® Debit Card

(888) 241-2510 (U.S Only) or
(909) 941-1398
(Outside U.S.)

Fraud ATM/VISA® Debit Card

(888) 241-2440

Teller Phone

(301) 933-5700 or
(800) 447-8997

You can send an email to info@sfonline.org for normal inquiries that do not include personal information. If you are sending an email with your personal information, please use the secure message links we have provided above.